Blue Screen :kernal_data_inpage_error

Discussion in 'YooCare/YooSecurity Customer Help Requests' started by f.hillma, Jul 8, 2013.

  1. f.hillma New Member

    Apologies if this should be in Am I Infected?, but I wasn't sure if it was a hardware or software issue.

    For about the past week, my computer has had trouble starting. When I turn it on in the morning after being off all night, it will very rarely start, so I shut it down, and try again and it's fine. But I did notice some oddities, like VLC freezing, which has never happened before on any computer I've ever used. Then today I got an actual error.

    The computer was on, and I opened Google Chrome. The broswer froze and I got the blue screen, with the message:

    kernal_data_inpage_error


    And then the computer restarted.
    Can anyone tell me what I should do, or what additional information I should provide to get help?
  2. ChoAnderson Administrator

    You can try, boot time and then kept at f8 to enter safe mode. If you can enter safe mode. Then
    1, Click the "Start"
    2, enter "msconfig". Enter
    3, select "Services", check the "Hide All Microsoft Services" and then click "Disable All"
    4, select the "boot" and then click "Disable All"
    5, click "OK"
    6, restart your computer.

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